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Shipping

Free U.S. Shipping

Free standard shipping on U.S. orders over $99.

ORDER PROCESSING

Orders are typically processed within 1–2 business days. Customized or made-to-order items may require additional processing time.

ESTIMATED DELIVERY

Standard Shipping: 6–12 business days

DHL/FedEx Express: 3–6 business days (additional charges may apply)

TRACKING YOUR ORDER

Once your order ships, tracking information will be sent to the email address provided at checkout. Please allow some time for tracking information to update after your package has been dispatched.

Return Policy

We accept eligible returns within 30 days of delivery.

To be eligible for a return, the item must:

1. Be returned within 30 days of the delivery date.

2. Be unused, unworn, and in resellable condition.

3. Include its original packaging.

Please note: Customized, personalized, and made-to-order items are not eligible for return unless they arrive defective, damaged, or incorrect.

Original shipping charges and return shipping costs are non-refundable unless the item received is defective, damaged, or incorrect.

To request a return, please contact uiu@uiujewelry.com. We will respond within 1–2 business days.